Rozsah lokálnej a vzdialenej podpory sa dohodne osobitne.
Manažment hotelových operácií
Koordinácia housekeepingu, údržby, pripravenosti izieb a personálu s podporou HotelCare.
RD Hotels + HotelCare
RD Hotels provides the managed service. HotelCare is an independent hospitality technology platform supporting selected revenue and operating workflows. System connectivity and automation are assessed property by property.
Technology supporting our teamWhat the service includes
The detailed scope and FAQs are currently available in English.
Housekeeping assignments, room readiness and supervisor sign-off
Maintenance ticket allocation, escalation and completion tracking
Staff schedules, handovers and operational task visibility
PMS-connected room status where a suitable integration exists
Management dashboards and operational performance reviews
How a partnership works
Review the current workflow
We map departments, handovers, recurring issues and existing PMS processes.
Define roles and systems
We establish department responsibilities, notification paths, approvals and HotelCare configurations.
Supervise and optimize
We track exceptions, room turnaround, outstanding work and the improvements agreed with the owner.
Engagement scope, data access, staff responsibilities, legal requirements and any automation controls are agreed before implementation. No results are guaranteed.
Frequently asked questions
Can we keep our local hotel manager?
Yes. Operations management can focus on oversight, systems and specific departments. We agree what remains with your onsite team.
Does HotelCare replace our PMS?
Not by default. HotelCare can connect with supported systems and workflows. Any PMS replacement or broader integration requires a separate readiness and compliance review.
Will your team perform maintenance and housekeeping onsite?
It depends on the contract and location. Remote workflow management, onsite team supervision and full departmental operation are distinct scopes we agree before starting.
Discuss your hotel
Tell us about the property and the support you need. Our team will discuss a suitable management scope.
Discuss your hotel